Can`t Install

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Dargor
Posts: 3
Joined: Sat Jul 06, 2019 1:51 pm

Can`t Install

Post by Dargor » Sat Jul 06, 2019 2:09 pm

Hello!

I tried to install the latest version of Mudlet but I couldn't. The installation doesn't even start, I just get the following message:
Installation has failed
There was an error installing the application. Check the set up log for more information and contact the author

Windoes 8.0 Pro

Sorry for bad post! :cry:
The log, after the first error:
4528> 2018-08-30 09:11:55> Utility: Process Started: C:\Users\<redacted>\AppData\Local\Discord\app-0.0.301\Discord.exe --squirrel-install 0.0.301, pid 4084
4528> 2018-08-30 09:12:01> Utility: Received exitcode 0 from process C:\Users\<redacted>\AppData\Local\Discord\app-0.0.301\Discord.exe
4528> 2018-08-30 09:12:01> ApplyReleasesImpl: ran C:\Users\<redacted>\AppData\Local\Discord\app-0.0.301\Discord.exe, pid 1476
4528> 2018-08-30 09:12:01> ApplyReleasesImpl: Starting fixPinnedExecutables
4528> 2018-08-30 09:12:01> ApplyReleasesImpl: fixPinnedExecutables: newCurrentFolder: app-0.0.301
4528> 2018-08-30 09:12:01> ApplyReleasesImpl: fixPinnedExecutables: enumerating path C:\Users\<redacted>\AppData\Roaming\Microsoft\Windows\Start Menu failed: System.UnauthorizedAccessException: The access to the directory 'C:\Users\<redacted>\AppData\Roaming\Microsoft\Windows\Start Menu\Programas' has been denied.

Please help :(

EDIT BY ADMIN: removed user's name

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Vadi
Posts: 4728
Joined: Sat Mar 14, 2009 3:13 pm

Re: Can`t Install

Post by Vadi » Sat Jul 06, 2019 3:20 pm

It looks like you are trying to install Discord? This log is from 2018. Is this the correct log, could you double-check? :)

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demonnic
Posts: 576
Joined: Sat Dec 05, 2009 3:19 pm

Re: Can`t Install

Post by demonnic » Sat Jul 06, 2019 3:25 pm

Dargor, I edited your initial post to remove your name from the paths. I won't do it in the future but I wasn't sure if you were aware it was in there and wanted to give you the option moving forward.

Dargor
Posts: 3
Joined: Sat Jul 06, 2019 1:51 pm

Re: Can`t Install

Post by Dargor » Sun Jul 07, 2019 12:43 pm

Uhhh Vadi, I have no idea what happened tbh. I did try to install Mudlet and the log was from the installation error, the buttom called "open setup log". What in the world is happening ahaha
demonnic, thanks a lot for that... I don't really understand much, so I didn't know that was a thing, sorry for your troubles.

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Vadi
Posts: 4728
Joined: Sat Mar 14, 2009 3:13 pm

Re: Can`t Install

Post by Vadi » Sun Jul 07, 2019 7:22 pm

Hey, no problem. Can you paste the entire log? I don't think you have the most recent bits - only from 2018.

Dargor
Posts: 3
Joined: Sat Jul 06, 2019 1:51 pm

Re: Can`t Install

Post by Dargor » Sun Jul 07, 2019 11:33 pm

Hey, Vadi! Thanks for the reply once again. I don't think the entire log will fit in a post... How can I paste the important bits here instead? How do I know what is the important parts?

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Vadi
Posts: 4728
Joined: Sat Mar 14, 2009 3:13 pm

Re: Can`t Install

Post by Vadi » Wed Jul 10, 2019 4:02 am

The ones from 2019 :)

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