I tried to register using my protonmail account but i never received the activation message in my inbox or spam. I understand that the message may take sometime to arrive, however the mail i sent to myself immediatly using the mail account that created this registration arrived a few secs later.
I'm just wondering whether there is a problem using protonmail or if it is blocked/prohibited by some as to date the only messages received are from myself.
problem registering using protonmail
Re: problem registering using protonmail
Just checked the log file for our mail service, it seems you may have miss-typed your email address.
I'm going to PM you the relevant log line so you can double check the address used or use the information with protons support team.
I'm going to PM you the relevant log line so you can double check the address used or use the information with protons support team.